Privacy Policy
Your privacy matters to us
We Respect Your Privacy
At Creative Brand, we are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data.
Last Updated: October 2025
1. Information We Collect
Personal Information
When you place an order or contact us, we collect information such as your name, email address, phone number, shipping address, and billing information.
Design & Artwork
We collect and store artwork, logos, and design files you provide for customization purposes.
Usage Information
We may collect information about how you interact with our website, including pages visited, time spent, and actions taken.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and services
- Provide customer support
- Send promotional materials (only with your consent)
- Improve our products and services
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who help us operate our business (e.g., payment processors, shipping companies). These providers are obligated to protect your information.
Legal Requirements
We may disclose information when required by law or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure server infrastructure with SSL encryption
- Limited access to personal information on a need-to-know basis
- Regular security assessments and updates
- Secure payment processing through trusted providers
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Cookies & Tracking
We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:
- Remember your preferences and settings
- Understand how you use our website
- Improve website functionality and performance
You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
6. Your Rights
You have the following rights regarding your personal information:
Access & Correction
You can request access to your personal information and ask us to correct any inaccuracies.
Deletion
You can request deletion of your personal information, subject to legal retention requirements.
Marketing Opt-Out
You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
9. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
Questions About Your Privacy?
If you have any questions about this privacy policy or how we handle your data, please contact us.
Contact Us